Delivery

Shipping of your parcel

Orders placed before 14h (2pm) are usually shipped the same day (Monday, Tuesday, Thursday, Friday - working days).

Different shipping methods are available.

An economic shipping method is proposed: Lettre Prioritaire without tracking number.
If you select this mode, Arom-Team will send a shipping confirmation email but accepts no liability in case of loss of the package by postal services and will make no refund.
For the tracking shipping methods, we provide as soon as possible a link that allows you to track the delivery of your parcel online.

Delivery is ensured throughout Europe by three shipping methods:

  • Lettre prioritaire internationale without tracking, starting at 2,50€
  • Lettre Suivie Internationale (3cm thick - for authorized countries: Germany, Belgium, Denmark, Estonia, Finland, Great -Britain, Ireland, Luxembourg, Netherlands, Portugal, Sweden, Switzerland), with tracking number, starting at 4,95€
  • Colissimo International with tracking number - starting at 7,90€

For delivery without tracking, Arom-Team will send a shipping confirmation email but accepts no liability in case of loss of the package by postal services and will make no refund.
For the tracking shipping methods, Arom-Team provides a link as soon as possible to track the delivery of the order.

     
* For delivery to the European Union: the amount of your order is calculated inclusive of taxes.

     
* For delivery to the overseas territories and countries outside the EU: the amount of your order is calculated duty free.
In this case, your order may be subject to customs duties and possible taxes imposed when the package reaches its destination.
They are your responsibility.
Arom-Team is not required to inform customers of customs duties and taxes, it is your responsibility to check with the relevant authorities of the country of delivery.

Shipping charges include packaging, handling and postage.
We advise to group your items in one order.
We can not group two distinct orders without adding postage for each of them.


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