Delivery

Shipping of your parcel

Orders placed before 14h (2pm) are usually shipped the same day (Monday, Tuesday, Thursday, Friday - working days).

Different shipping methods are available.

An economic shipping method is proposed: Lettre Prioritaire without tracking number.
If you select this mode, A-rom Team will send a shipping confirmation email but accepts no liability in case of loss of the package by postal services and will make no refund.
For the tracking shipping methods, we provide as soon as possible a link that allows you to track the delivery of your parcel online.

Free shipping does not allow customers to choose the shipping method. Arom-Team adapts the delivery according to the parcels. If a change is made after the order has been finalized, Arom-Team then sends the customer the tracking data (if available) according to the chosen carrier.

Delivery is ensured throughout Europe by three shipping methods:

  • Lettre prioritaire internationale without tracking, starting at 2,99€
  • Lettre Suivie Internationale with tracking (3cm thick - for authorized countries: Germany, Belgium, Denmark, Estonia, Finland, Great Britain, starting at 5,50€
  • Delivengo Easy with tracking number - starting at 7,95€

For delivery without tracking, Arom-Team will send a shipping confirmation email but accepts no liability in case of loss of the package by postal services and will make no refund.
For the tracking shipping methods, Arom-Team provides a link as soon as possible to track the delivery of the order.

* For delivery to the overseas territories and countries outside the EU: the amount of your order can not be calculated Tax Excluded, Arom'Team is not subject to VAT
Your order may be subject to customs duties and possible taxes imposed when the package reaches its destination. They are your responsibility.
Arom-Team is not required to inform customers of customs duties and taxes, it is your responsibility to check with the relevant authorities of the country of delivery.

Shipping charges include packaging, handling and postage.
We advise to group your items in one order. We can not group two distinct orders without adding postage for each of them.


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